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TERMS AND CONDITIONS

Delivery times for all Europe:

Registered European Mail - 10 to 15 working days

UPS Ecpnomy - 4-7 business days

DHL Express - 1-2 business days

No deliveries are made on Saturdays, Sundays and holidays.

Delivery time for the rest of the world:

Registered International Mail - 15 to 20 business days

DHL Express (Asia) - 3-5 business days

DHL Express (Pacific) - 3-5 business days

DHL Express (Africa) - 3-5 business days

DHL Express (North America) - 1 to 3 business days

DHL Express (South America) - 3-5 business days

No deliveries are made on Saturdays, Sundays and holidays.

All shipments include 1st delivery attempt at the address indicated by the customer, and in case of absence in this location, a postal notice will be kept in your mailbox for later collection at the post office in your area of ​​residence or pick me up by the carrier.

Deadline for picking up orders at post offices or carrier pick-me points:

5 working days after receiving the notice in your mailbox

Return to our company after expiration date for withdrawal

In case of request to resend the order, the costs will be borne by the customer

Payments available for Europe:

Bank transfer

Credit card

Paypal

Cash on fee - Only for Portugal and Spain

Payments available for the rest of the world:

Bank transfer

Credit card

Paypal

Shipping cost to the destination country:

Variable rates and carriers - Consult at checkout

Note: Any change in value at checkout is assumed to be definitive.

Exchanges or Returns:

All orders have 14 working days to claim or return after the delivery date.

Return costs will be borne by the customer whenever the reason is the customer's responsibility.

Return costs will be borne by our company whenever the reason is the responsibility of the same.

Exchanges or returns of items that have not been sealed, opened, tried on, tampered with, with damaged packaging or that show slight signs of use will not be accepted.

right to cancel

You have the right to cancel this contract within 14 days without stating the reason. The cancellation period will expire after 14 days from the day you acquire, or a third party other than the carrier and indicated by you to acquire, physical possession of the last good. To exercise the right of termination, you must inform us [INSERT: Company name, street, number, postal code, city, email address, telephone number] of your decision to terminate this agreement by means of a clear statement (eg a letter sent by post, fax or email). You can use the attached template cancellation form, but it is not mandatory. To comply with the cancellation deadline, you only need to send your communication regarding the exercise of the right to cancel before the expiration of the cancellation deadline.

Cancellation Effects If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for the extra costs incurred if you choose a delivery type other than delivery other than the less expensive standard delivery type offered by us) without undue delay and in any case not later than 14 days from the day on which we are informed of your decision to terminate this contract. We will refund using the same payment method you used for the initial transaction.

Chás do Mundo ® - Trade, Import and Export of Teas, Medicinal Plants, Spices and Accessories.

Chás do Mundo - Somantis Lda - Best Online Specialty Tea Marketplace 2018

Somantis Unip. Lda. - Best Online Specialty Tea Marketplace 2018