Delivery time for Continental Portugal:

         CTT EXPRESSO Fast - 24h
         CTT EXPRESSO Normal - 48h
         Registered mail - 2 to 5 days

Delivery time for Madeira and Azores:

         CTT EXPRESSO Islands - 2 to 7 days
         Registered mail - 3 to 5 days

Delivery time for the whole of Europe:

         Registered mail Europe - 5 to 15 days
         Order Europe - 5 to 15 days

Worldwide delivery time:

         International Registered Mail - 5 to 30 days
         International order - 5 to 30 days

All shipments to the mainland are made via CTT Express or Registered Mail with the 1st delivery attempt at the indicated address and in case of absence of the place a postal notice will be placed in your mailbox for later lifting of your order at a CTT station of your area of residence.

Deadline for order picking at CTT stations:

         5 business days after receipt of the notice in your mailbox

Payments available for Continental Portugal:

       Shipping to Billing
       Credit card

Payments available to Portugal Insular:

       Credit card

Payments available for Europe:

       Bank transfer
       Credit card

Payments available to the rest of the World:

       Bank transfer
       Credit card

Shipping cost for Continental Portugal:

         € 3.50 to € 35.00 Shopping
         € 0.00 for purchases over € 35.00

Shipping cost to Madeira and Azores:

         € 5.00 for purchases up to € 50.00
         € 0.00 for purchases over € 50.00

Cost of Shipping to Billing:

         Adding 2,00 € on orders for Continental Portugal
         Orders of value less than € 10.00 will not be sent.
         The charge fee is always paid, regardless of the value of the order.
         Orders will not be returned to the collection without being paid in advance.

Remittance Costs of orders for errors attributable to the customer:

         Continental Portugal - € 3.50 *
         Madeira and the Azores - € 5.00 *

* Incorrect or incomplete address, not picking up the order at the CTT counter after postal notice and within the deadlines.

Exchanges or Returns:

         All orders have 14 working days for a claim or return after the delivery date.
         The cost of return will be borne by the customer whenever the reason is the responsibility of the same.
         The return costs will be borne by our company whenever the reason is the responsibility of the same.
         You will not accept exchanges or returns of articles that are not sealed, opened, tried, tampered with, damaged packaging or with slight signs of use.

All prices indicated on this site include VAT at the legal rate in force and will be correctly broken down in the invoice; We reserve the right, without prior notice, to make changes to the prices, freight or any other value here indicated, as well as the carrier or transport company. Price changes will never have a retroactive effect on purchases already completed. Any dissimilarity found between the product and the photograph in the catalogue does not determine the loss or diminution of the quality of the article and this, in itself, cannot be a reason for return. The photos on this site do not cancel the careful reading of the characteristics of the products, before making your purchase.

Chás do Mundo ® - Trade, Import and Export of Teas, Medicinal Plants, Spices and Accessories.


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