Owner and Data Controller
Somantis Mercearia Unipessoal, Lda.
Tax ID: PT507120248
Address: Rua Dr. Arnaldo Cardoso e Cunha 35, Lojas A e B, 2410-270 Leiria, Portugal
Owner's Contact Email: mtiago@chasdomundo.pt
Privacy Policy
1. Personal Data Protection
Chás do Mundo, through its website www.chasdomundo.com or any other related domain or subdomain, may request some personal data from the user. The data provided by the user will be stored in an automated file, owned by Chás do Mundo, and will be processed exclusively to provide the services requested by the user.
By providing personal data, the user consents to the automated processing of this information, necessary for the execution of the agreed services, and also consents to the use of this data for market research, creating shopping profiles to offer advantages, discounts, and promotions related to their customer profile, based on the analysis of their shopping habits. Additionally, the user may receive promotional communications, via any medium (electronic or not), about news, products, services, and special offers from Chás do Mundo, unless they explicitly indicate otherwise.
Personal information received from registered users will be stored in a database owned by Chás do Mundo, which adopts the necessary technical, organizational, and security measures to ensure the confidentiality and integrity of the data, in accordance with the General Data Protection Regulation (GDPR) and applicable legislation.
Chás do Mundo will use the data provided by users internally to provide the requested information, as well as to share offers and promotions considered relevant to the user.
Registered users may, at any time, exercise their rights to access, correct, delete, and oppose the processing of their personal data by sending a written communication to Chás do Mundo via email: juridico@chasdomundo.pt
If you disagree with our policy, we request that you do not use our services.
2. Types of Data Collected
We collect the following types of personal data:
- Cookies
- Usage Data (information about how you interact with our platform)
- Phone
These data may be collected directly through our platform or via third parties. Details about data collection and usage are described in specific sections of this policy or in additional information provided before any collection.
Personal data can be voluntarily provided by the user or collected automatically when using our services.
3. Data Collection
Data collection is done in the following ways:
Data Provided by the User: You may provide personal data, such as email and name, directly when registering or interacting with our services.
Automatically Collected Data: When accessing our services, we may collect data such as information about your device, browser, IP address, and behavior on our platform.
Unless specified otherwise, all requested data is mandatory. Failure to provide this data may impair the availability or functioning of our services. Otherwise, you may choose not to provide additional information without significant impact on the use of the platform.
4. Method and Location of Data Processing
Personal data will be processed with appropriate security measures, using suitable computers and IT tools. Access to these data may be granted to internal employees or contracted third parties, as necessary, for the operation of services, such as hosting providers, IT companies, and marketing agencies.
5. Legal Basis for Processing
The processing of personal data may occur under the following legal bases:
- User consent for specific purposes
- Compliance with a contract between the user and the owner
- Compliance with a legal obligation
- Exercise of the legitimate interest of the owner
The owner will cooperate to clarify the legal basis for processing the data, especially if required by law or to fulfill a contract.
6. Location of Processing
Personal data is primarily processed in Portugal, but may be transferred to other countries as necessary. If international data transfers occur, appropriate measures will be taken to ensure security and legal compliance.
7. Data Retention Period
Personal data will be stored for the time necessary to fulfill the purposes for which it was collected:
- For order execution
- For legitimate interests: As long as necessary to fulfill those interests
- For legal obligations: For the time required to meet legal requirements
8. Purposes of Processing
The collected personal data is used to:
- Provide the requested services
- Fulfill legal obligations
- Protect rights and interests (yours or third parties)
- Detect fraudulent or malicious activities
- Perform behavior statistics and analysis
- Conduct direct marketing, based on consent
9. Third-Party Services and Interactions
Here are some of the external platforms and services we use:
- Email Lists
- Heat Mapping and Session Recording
- Payment Management
- Social Media Interaction
10. User Rights
Users have several rights regarding their personal data, including:
- The right to request access to their personal data
- The right to request correction or deletion
- The right to request limitation of processing
- The right to object to processing
- The right to data portability
In any of these cases, and to properly protect your personal data, we must confirm your identity by requesting an ID or confirmation of some of your personal data.
11. Limitation of Liability
Some information on the Chás do Mundo website may be provided by third parties or obtained from external sources, for which Chás do Mundo does not take responsibility for its accuracy.
Chás do Mundo is not responsible for the content of external websites linked to our site or the technical availability of these sites.
The user is responsible for any damage caused to their device when accessing or downloading materials through our services, including data loss.
Chás do Mundo is also not responsible for damages caused by intellectual property violations or service failures due to factors beyond our control, such as force majeure, technical failures, or incorrect settings on the user's equipment.
12. Changes to the Privacy Policy
We reserve the right to modify this policy at any time. We recommend that you regularly review this policy to stay informed about our practices.
Cookies Policy
1. Use of Cookies
Cookies are small text files stored on your computer via your browser, which help improve your experience when using our services. Some of the purposes for which we use cookies may require your consent.
When cookie installation depends on your consent, you may revoke it at any time according to the instructions provided on this page.
2. Types of Cookies
Technical and Functional Cookies
These cookies are essential for the operation of our website and to ensure uninterrupted navigation. Examples include cookies used to save your session, distribute traffic, or remember the products in your shopping cart.
Preferences and Optimization Cookies
We use cookies to save your navigation preferences, such as language and currency, and to optimize your experience on our website. These cookies also help improve personalization by remembering account information or the shopping process.
Targeting Cookies
These cookies allow you to share content on social networks and receive personalized advertising on other websites.
They are used to optimize ads based on your previous behavior on our site and are shared with our advertising partners.
3. Remarketing and Behavioral Targeting
Remarketing services allow us to show personalized ads based on your previous use of our site. This is done by tracking your behavior and using cookies, with the transfer of information to partners involved in remarketing campaigns.
Google Ads Remarketing
Google Ads offers remarketing based on your use of our site. You can opt-out of personalized Google ads by visiting Google's ad settings.
Processed Data: Cookies and usage data
Processing Location: United States – Privacy Policy | Opt Out
Statistical Cookies
We use cookies to monitor and analyze traffic and behavior on our website.
Google Analytics
Google Analytics is an analysis tool that collects data on how you use our site, creates reports, and shares them with other Google services. Google may use this data to personalize ads in its advertising network.
Processed Data: Cookies and usage data
Processing Location: United States – Privacy Policy | Opt Out
4. Managing Cookie Consent
Customers can manage their cookie preferences directly in their browser, preventing cookies from being installed or deleting old cookies. Instructions for managing cookies are available in the "Help" section of major browsers. For more information, visit AboutCookies.org.
For third-party cookies, you can manage your settings and withdraw consent by visiting the opt-out page provided by the third party or contacting them directly. Keep in mind that we cannot directly control third-party cookies.
5. More Information
Due to the complexity of tracking systems, we recommend contacting us if you have any questions about the use of cookies on our site.